We currently deliver across the European Union, the United Kingdom, Switzerland and Norway. Available services and final costs appear at checkout for your address.

Standard European delivery generally takes 3–6 business days after dispatch. Express delivery takes 1–2 business days where available. You will receive tracking as soon as the parcel leaves us.

You may request a return within 30 days of delivery. Items should be unused, in their original condition and safely packed with their original packaging.

Once your return reaches us, we inspect it within 2–3 business days. Approved refunds are returned to the original payment method and may take a further 3–7 business days to appear.

Small variations in glaze, grain, tone and texture are natural. They are part of the material and the making process, giving each object its own quiet character.

Each product page includes material-specific care. As a general rule, avoid harsh chemicals, prolonged moisture and direct heat, and use a soft, slightly damp cloth for regular cleaning.

Yes. Prices are never included inside the parcel, and you can add a gift note during checkout. Gift wrapping is available for selected smaller objects.

Photograph the parcel and item as they arrived, keep the packaging and contact us within 48 hours. Our care team will arrange the most appropriate replacement or refund.

The checkout concept supports major debit and credit cards, Apple Pay, Google Pay and Shop Pay. Available options can vary by country and device.